ASA’s Code of Ethics

 

The owners and managers of automotive service businesses that belong to the Automotive Service Association (ASA) agree to adhere to a Code of Ethics. ASA’s Code of Ethics is the automotive service industry’s standard for professional business practices. AES strictly adheres to the following Code of Ethics, to ensure a high standard of service quality and customer satisfaction:

 

  • To perform high-quality repair service at a fair and just price.

 

  • To use only proven merchandise of high quality distributed by reputable firms.

 

  • To employ the best skilled technicians obtainable.

 

  • To furnish an itemized invoice for fairly priced parts and services that clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.

 

  • To have a sense of personal obligation to each customer.

 

  • To promote good will between the motorist and members of the association.

 

  • To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventive maintenance.

 

  • To offer the customer a price estimate for work to be performed.

 

  • To furnish or post copies of any warranties covering parts or services.

 

  • To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.

 

  • To notify the customer if appointments or completion promises cannot be kept.

 

  • To maintain customer service records for one year or more.

 

  • To exercise reasonable care for the customer’s property while in our possession.

 

  • To maintain a system for fair settlement of customer’s complaints.

 

  • To cooperate with established consumer complaint mediation activities.

 

  • To uphold the high standards of our profession and always seek to correct any and all abuses within the automotive industry.

 

  • To uphold the integrity of all members of the Automotive Service Association.

 

 

 

Automotive Service Excellence

 

All our technicians are ASE Certified Masters, with years of experience in the automotive electronics industry. We adhere to the industry standards set forth with our Module repairs (ECU, ECM, BCM & TCM).

 

International Automotive Technicians Network

 

We are an active member of iATN, and have access to unlimited resources in the industry to invaluable information like current best practices, technical documentation and collaborative marketplaces.

 

Automotive Service Association

 

Our membership with ASA gives us access to an industry leading marketplace to take advantage of pre-negotiated services with selected vendors for increased savings. Savings that are passed on to you, the customer, through competitive pricing. 

Industry Leading

Service Quality

 

We take a lot of pride in striving to be the best provider for your Control Module purchase, remanufacture, and repair services. Our Quality Assurance System ensures we stick to our aggressive pursuit of customer satisfaction.

Automotive Aftermarket Industry Association

 

As a member of the $318 Billion plus auto care industry, our membership with AAIA ensures our ability to stay in touch with the ever-evolving automotive industry, and keep up with our Customers' changing needs.

AES: Your Control Module Headquarters

We are AES Modules. We pride ourselves in providing the best customer service and satisfaction in the industry. Call now so that we can prove it.

 

We are the leading Electronic Control Module (ECU) supplier for most makes and models of automobiles, and have learned that the best way to create a satisfied customer is through the kind of personal service that can only be offered by listening to your needs and then finding the best product, whether rebuild, remanufacture, or repair your existing module, to meet your specific needs. We understand that an Electronic Control Module can be a major purchase, especially if your vehicle is immobile due to the affected module, and a quality and speedy service leading to your satisfaction is our only goal.

 

We at AES, have Automotive Experts & Electronics Technicians who have over 60 years of combined experience between them, working in the automotive electronics industry. All repair & remanufacturing procedures are done right here in our facilities. Every ECU we work on is tested for quality & functionality, before being shipped back to you quickly.

 

Feel free to contact us at 888-241-8133 today if you have any further questions about us, or how we can help you with your control module needs.

 

AES is an active member of many industry organizations that help promote good business practices and ensure that we are ahead of the curve when it comes to knowledge and technology. 

 

 

 

© 2015 by AES MODULES | 11554 Davis Creek Court Jacksonville, FL 32256 | Ph: 888-241-8133

 

Mailing Address |  13720 St Augustine Road Suite 8 -250 Jacksonville, FL 32258